Last Updated: December 2025
Thank you for visiting Synadentix. This Refund Policy explains how refunds are handled in connection with our website https://synadenetix.com/ (the “Site”).
Synadentix is an informational and product-related website. We do not manufacture, store, sell, or ship physical products directly. Any purchase made after clicking a link on our Site is processed and fulfilled by an independent third-party seller. Because of this, refund handling differs based on the type of purchase.
1. No Refunds for Third-Party Purchases
Most products mentioned or referenced on Synadentix are sold by external companies.
When you click a link on our Site and complete a purchase on another website, that transaction is strictly between you and the third-party seller.
- All refunds, returns, exchanges, and cancellations are governed by the refund policy of the seller or platform where you placed the order.
- Synadentix does not have access to your payment details, order information, or shipping records.
- We cannot issue, approve, or process refunds for third-party purchases.
If you wish to request a refund for a product purchased through a link on our Site, please contact the seller or platform directly and follow their official refund procedure.
2. Refunds for Direct Digital Purchases (If Offered)
From time to time, Synadentix may offer digital products or services directly on synadenetix.com (such as guides, downloadable content, or informational resources).
Refunds for such direct digital purchases are handled under the following conditions:
You may be eligible for a refund if all of the following apply:
- The refund request is submitted within 14 days of the purchase date
- The digital product has not been fully accessed, extensively used, or shared
- Valid proof of purchase is provided (order ID, transaction number, or confirmation email)
Synadentix reserves the right to review each request individually and may decline a refund if there is evidence of full use, misuse, or abuse of the digital product.
3. How to Request a Refund (Direct Purchases Only)
If you purchased a digital product directly from Synadentix and believe you qualify for a refund, please follow these steps:
- Email contact@synadentix.com with the subject line “Refund Request”
- Include the following details:
- Your full name
- Email address used during checkout
- Order or transaction ID
- Date of purchase
- Clear reason for requesting the refund
Our team will review your request within 5–7 business days.
If approved, refunds are typically issued to the original payment method within 7–10 business days, depending on your payment provider.
If a request is denied, you will be notified by email with a brief explanation.
4. Non-Refundable Situations
Refunds are not provided in the following cases:
- Purchases made on third-party websites, even if accessed through links on our Site
- Digital products that have been fully accessed, downloaded multiple times, or clearly consumed
- Refund requests submitted more than 14 days after purchase
- Requests involving suspected fraud, chargeback abuse, or violations of our Terms and Conditions
5. Affiliate Links Disclosure
Some links on synadenetix.com may be affiliate links. This means Synadentix may earn a commission if you make a purchase, at no additional cost to you.
Affiliate commissions do not affect refund decisions. All refunds for affiliate purchases are handled entirely by the third-party seller.
Synadentix is not responsible for product quality, delivery issues, or refund outcomes for external purchases.
6. Changes to This Refund Policy
We may update this Refund Policy from time to time to reflect changes in offerings, legal requirements, or internal practices.
- The “Last Updated” date will be revised when changes occur
- Continued use of the Site after updates indicates acceptance of the revised policy
We recommend reviewing this page periodically.
7. Contact Us
If you have questions about this Refund Policy or need help understanding whether your purchase was handled by Synadentix or a third-party seller, contact us at:
📧 Email: contact@synadentix.com
We typically respond within 2–5 business days.
