Synadentix is committed to reliable and transparent shipping so customers receive their orders safely and on time. Orders are shipped from facilities located in the United States, with delivery available to customers worldwide.
Shipping Timeframes
United States Orders
Most domestic orders are processed within 1–2 business days and typically arrive within 3–7 business days using standard carriers such as USPS or UPS.
International Orders
International shipments usually take 7–21 business days, depending on the destination country, local postal services, and customs clearance procedures.
Please note that delivery times may vary due to weather conditions, customs inspections, or carrier delays.
Free Shipping Offers
- U.S. Customers: All orders placed through the official Synadentix website qualify for free standard shipping.
- International Customers: Free shipping may be available on qualifying orders. For orders that do not meet the free shipping threshold, shipping costs are calculated based on destination and order weight at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number.
You can track your shipment using the carrier’s website, such as USPS, UPS, or your local postal service. Tracking updates usually appear within 24 hours after shipment.
Order Processing
- Orders placed before 2:00 PM EST on business days (Monday–Friday) are typically processed the same day.
- Orders placed after this time, on weekends, or on public holidays may be processed the next business day.
Most U.S. orders receive delivery confirmation within 10 business days from shipment.
Important Notes
- Shipping times are estimates and not guaranteed
- Customs fees, duties, or taxes (if applicable) are the responsibility of the customer
- Incorrect or incomplete shipping addresses may cause delays or delivery issues
Contact Support
If you have questions about shipping, tracking, or delivery status, please contact our support team:
📧 Email: contact@synadentix.com
We aim to respond within 2–5 business days.
